Projector Trouble Shooting

Can not connect wifi ?

1、Confirm that the WiFi password is correct (you can try mobile hotspot test)
2、Check whether the WiFi character is more than 16 characters, if yes, please modify and shorten the WiFi password or contact us for upgrading.
3、Check if the wifi is 2.4GHz, (only support connecting 2.4GHz Wifi)

Tutorial for unrestricted wifi password 16 characters

Please put this file in the root directory of the USB flash drive.  It will be upgraded automatically after plugging in the projector (refer to the picture).

File Link: https://www.mediafire.com/file_premium/o4ivd0lutcnk8a9/HCFOTA.bin/file

The format of the USB flash disk requires FAT32 format and capacity of 32G or less.

Please make sure that the power is not off when upgrading, power failure will cause damage to the projector.

Unable to mirror? 

1、Please make sure your mobile phone and projector are connected to the same wifi.
2、Click to enter the screen mirroring page.

About Bluetooth connection

1,If you search directly on the Bluetooth page, he is in transmit mode and can only search for Bluetooth audio devices【Setting】→【Bluetooth】

2,If you click on the Bluetooth audio page mode, the phone can search the SK2【Homepage】→【Audio Mode】

Can I do screen zoom?

In USB mode, screen zoom can be performed in the player. In HDMI mode, you need to perform the screen zoom operation in the HDMI device.

Info on Streaming Services

Due to the HDCP agreement, screen mirroring may not function properly (no image or sound) when attempting to mirror content from certain apps, such as Prime Video, Netflix. We recommend that you use a streaming device such as a Fire Stick or Roku.

How to focus?

Use the F+ or F- buttons on the remote control to focus.

Stream Controller Get Started

How to install OBS Studio

https://soomfon.com/blogs/stream-controller/following-steps-to-connect-to-obs

How to install Streamlabs

https://soomfon.com/blogs/stream-controller/stream-controller-how-to-install-streamlabs-plugin

How does a macbook show cpu usage and memory usage? 

This function is under development.

Where can I check the compatibility list?

Please check it out on this URL page: https://soomfon.com/blogs/stream-controller/stream-controller-plugin-list

Does the Stream Controller only work with its own cable, or can it also use other USB-C cables?

Make sure that the cable has at least USB 2.0 for data transfer and charging.

Can I choose any program as a shortcut?

You can directly drag in or use the open function to select the corresponding program EXE file.

Can I map game buttons? For example Euro Truck Simulator.

Yes.

Stream controller trouble shooting

The Plugin store can not be opened.

It might be that the server is undergoing maintenance, please contact us for further information.

Stuck on cpu usage, temperature, and memory usage.

If there is no value displayed, check the Task Manager to see if there is “SystemMonitor.exe” process. If not, it may be the antivirus software into the program closed. You can restart the program, and in the corresponding antivirus software program to join the whitelist.

Failure to open software programs.

Ensure that the software is downloaded correctly and update the graphics card driver.

Still need help?