Software and Driver Download
User Manual Download
Stream Controller Get Started
How to install OBS Studio
1.First make sure you have installed the OBS Studio software, official website (https://obsproject.com/)
2. Open the installed Stream Dock, find the list of OBS Studio plug-ins on the main interface, and drag the icon to the button position.
3. Open OBS Studio software, find the [Tools] option as shown in the picture, and open [WebSocket Settings].
4. On the page that opens, check the [Enable WebSocket Server] option.
And then click on the following [Show Connection Information] is the information required to appear on the server connection.
Make sure the [Server Port] number is the same, and copy the password.
How to install Streamlabs
1. Download the streamlabs plugin files. If you can't download from the official website, you can download streamlab from Soomfon official website.
2. Extract the downloaded files to the system disc of your computer (do not extract them to a more subdivided folder such as the desktop, as it may not be recognised).
3. After completing the download, open the background of the stream controller software, click [Settings] to open the settings interface (as shown below)
4. Tap [Open Application Folder], it will open the configuration folder directory of the software.
How does a macbook show cpu usage and memory usage?
This function is under development.
Where can I check the compatibility list?
Please check it out on this URL page: https://soomfon.com/blogs/stream-controller/stream-controller-plugin-list
Does the Stream Controller only work with its own cable, or can it also use other USB-C cables?
Make sure that the cable has at least USB 2.0 for data transfer and charging.
Can I choose any program as a shortcut?
You can directly drag in or use the open function to select the corresponding program EXE file.
Can I map game buttons? For example Euro Truck Simulator.
Yes.
Stream controller trouble shooting
The Plugin store can not be opened.
It might be that the server is undergoing maintenance, please contact us for further information.
Stuck on cpu usage, temperature, and memory usage.
If there is no value displayed, check the Task Manager to see if there is “SystemMonitor.exe” process. If not, it may be the antivirus software into the program closed. You can restart the program, and in the corresponding antivirus software program to join the whitelist.
Failure to open software programs.
Ensure that the software is downloaded correctly and update the graphics card driver.